If you are not 100% satisfied or you change your mind, you can return the product for a refund. To be eligible for a refund, your product must fulfill the following criteria:
  • You have purchased the item within the last 30 days
  • The product has been returned in its original condition and has not been used, opened or the seal broken, where applicable. Product packaging must also be received intact with no tears or blemishes.
  • We do not accept returns on gift cards.

Please send the product to the address below and include a copy of your order confirmation, or a handwritten note with your order number. Kindly note that all return postage costs will be incurred by the customer and we do not refund the delivery costs. We strongly advise returning your order with tracking as we can't be responsible for items that go missing before they reach us. All returns will be processed within 7 days of receipt. 

Returns Address:  

Oz Green Oasis Pty Ltd 
ATTN: Returns 
Unit 2/1 Burke Road
Cronulla NSW 2230

If you receive a faulty product or the wrong item please email me at shelby@ozgreenoasis.com.au and I will organise a replacement ASAP and cover all shipping costs for your replacements.